Terms & Conditions

1. Introduction
These Terms & Conditions (“Terms”) govern your use of the IsoConcrete website (https://isoconcrete.co.za/), services, and applications. By accessing or using our site, you agree to these Terms.

2. About Us
IsoConcrete is a South African registered company specialising in insulated concrete products. All references to “we,” “us,” or “our” refer to IsoConcrete (Pty) Ltd.

3. Use of the Website

• You must be 18 years or older to use this site.
• Use the site for lawful purposes only and in compliance with all applicable laws and regulations.
• You agree not to misuse the site, upload malicious code, or interfere with its operation.

4. Intellectual Property

• All content, trademarks, logos, and materials on the site are the property of IsoConcrete or its licensors.
• You may view and download content solely for personal, non-commercial use.
• Unauthorized use, distribution, or modification of any content is prohibited without our written consent.

5. Product Information

• We strive for accuracy but do not guarantee that product descriptions, images, or specifications are error-free.
• Prices and availability are subject to change without notice.
• We reserve the right to discontinue products at any time.

6. Ordering & Payment

• By placing an order, you confirm that information provided is accurate and that you are legally authorized to make the purchase.
• Payment terms will be those agreed upon, and ownership transfers once payment is cleared, unless otherwise stated.

7. Shipping & Delivery

• Shipping costs, estimated delivery times, and terms will be clearly communicated before purchase.
• Delivery estimates are not guaranteed; IsoConcrete is not responsible for delays caused by third-party carriers.

8. Returns & Cancellations

• Custom-made or bespoke items may not be returnable unless defective.
• Cancellation requests must be submitted in writing before the order has been processed or shipped.

9. Limitation of Liability

• To the maximum extent permitted by law, IsoConcrete is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or purchased products.
• Where South African law prohibits exclusion of liability, liability will be limited to the extent permitted by law.

10. Disclaimer & Indemnity

• The site and its content are provided “as is,” without warranties of any kind, to the fullest extent permitted by law.
• You agree to indemnify IsoConcrete for claims arising from your violation of these Terms.

11. Privacy Policy

• Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
• By using the site, you agree to the practices described in the Privacy Policy.

12. Governing Law & Jurisdiction
These Terms are governed by the laws of the Republic of South Africa. Any disputes must be resolved in the relevant South African courts.

13. Changes to These Terms

• We may update these Terms periodically.
• Any changes will be posted on this page with an updated “Last Updated” date.
• Your continued use of the site following changes constitutes acceptance of the updated Terms.

14. Contact Us
If you have any questions or require clarification, please contact us at:
IsoConcrete (Pty) Ltd

204 8th Ave, Pomona AH, Kempton Park, 1619
admin@isocon.co.za
060 643 8447